Frequently asked questions
Here you’ll find answers to the most frequently asked questions. If your question isn’t covered here, no worries—we’re here to help!
Feel free to: Email us directly at info@xanili.com, or Visit our Contact Us page for further assistance.
About anti-choking
What is Choking Rescue Device?
What is Choking Rescue Device?
Xanili anti-choking device is a portable, easy-to-use tool designed to help remove airway obstructions caused by choking. It uses suction to quickly clear blockages, providing a safe and effective solution during emergencies.
Who can use this device?
Who can use this device?
Our anti-choking device is designed for people of all ages, from children to adults. It’s simple to operate and requires no medical training. We also offer different sizes to ensure the device fits comfortably for all age groups.
How do I use the device?
How do I use the device?
Using the device is straightforward:
- Place the mask over the mouth and nose of the person choking.
- Pull the handle to create suction and remove the blockage.
- Repeat if necessary.
How does Choking Rescue Device work?
How does Choking Rescue Device work?
Choking Rescue Devices typically utilize a combination of suction and pressure to clear the airway obstruction. By creating negative pressure, the device helps to dislodge the object causing the blockage. This action helps remove the blockage and restores normal breathing.
How is this different from the Heimlich maneuver?
How is this different from the Heimlich maneuver?
While the Heimlich maneuver is a traditional method for addressing choking, our device offers a non-invasive alternative that can be used when the Heimlich isn’t effective or practical. It’s easy to use and works quickly to clear obstructions.
Are Choking Rescue Devices a one-time use item?
Are Choking Rescue Devices a one-time use item?
Many Choking Rescue Devices are reusable, which makes them a cost-effective and environmentally friendly choice. However, it's crucial to replace any disposable components as recommended by the manufacturer.
About shopping
Is this device covered by a warranty?
Is this device covered by a warranty?
Yes, we offer a 1-year warranty on all our devices. If you experience any issues, our customer support team is here to help.
Can I return the device if I’m not satisfied?
Can I return the device if I’m not satisfied?
Yes, we offer a 30-day satisfaction guarantee. If you’re not completely happy with your purchase, you can return it for a full refund—as long as the item is unused and in its original, unopened packaging. Please contact our customer support team to initiate the return process.
How soon can I receive my order?
How soon can I receive my order?
We offer fast shipping options to ensure you receive your device as quickly as possible. Most orders are processed within 24 hours and delivered within 3–5 business days.
How can I contact customer support?
How can I contact customer support?
If you have any questions or need assistance, our customer support team is available 24/7. You can reach us via email at info@xanili.com.